Locations · Brooklyn, NYC
Managed IT & Office Technology in Brooklyn
On-site IT support, cybersecurity, copiers, and phones for Brooklyn businesses — delivered from our nearby Midtown Manhattan office, with a 30-second helpdesk and a 4-hour onsite average response time.
Pros Elite Top 100 • SHARP Platinum Dealer • MWBE Certified
Your Local Technology Partner in Brooklyn
Brooklyn has become one of New York’s most important business boroughs — from the creative and professional firms around Downtown Brooklyn and DUMBO to the manufacturers and makers at the Brooklyn Navy Yard and Industry City. RDI Solutions supports them from our Midtown Manhattan office, just across the river, so a server outage in Sunset Park or a copier down in Brooklyn Heights means a local New York technician on the way — not a 1-800 number and a wait.
We support the businesses that define Brooklyn — professional-services and creative firms, healthcare practices, nonprofits, real-estate offices, and light manufacturers — with managed IT, cybersecurity, managed print, VoIP, and office equipment under one accountable roof. One partner, one number, and one team accountable for all of it.
Technology Services for Brooklyn Businesses
Everything that runs your office and the hardware that powers it — from one accountable local team.
Managed IT Services
Proactive monitoring and a 30-second helpdesk for Brooklyn’s creative studios, professional firms, and fast-growing offices — plus a dedicated Solutions Architect who learns your setup.
Managed Cybersecurity
Layered protection and staff training that keep client and patient records safe for Brooklyn law firms, medical practices, and nonprofits.
Managed Print Services
Predictable print costs and automatic toner for busy Brooklyn offices — from Downtown Brooklyn firms to the studios and workshops at Industry City.
Sharp MFP copiers in Brooklyn
Sharp and HP multifunction copiers sized to your space, whether you’re a boutique agency in DUMBO or a distributor at the Navy Yard — backed by 4-hour onsite service.
VoIP Phone Solutions
Cloud phone systems that keep hybrid Brooklyn teams connected across the waterfront, Downtown, and multiple locations.
Data Protection & Backup
Backup and fast recovery so a flood, outage, or ransomware hit doesn’t stop a Brooklyn business mid-project.
Where We Work
Serving Businesses Across Brooklyn
On-site sales, support, and service from the waterfront to the far reaches of the borough — and every neighborhood in between.
Why Brooklyn Businesses Choose RDI
A Manhattan Office Nearby
Our Midtown office is just across the river — a New York team, not a distant call center.
30-Second Helpdesk
Real people answer fast, so your team isn’t stuck waiting when something breaks.
4-Hour Onsite Average
When hands-on work is needed, a technician is on-site within hours — not days.
Trusted Since 2008
A Pros Elite Top 100 organization serving New York businesses for over 18 years.
What Clients Say
Trusted by Brooklyn Businesses
★★★★★
“Great printer service experience! The team was very responsive, professional, and fixed the issue.”
— Bin Z.
★★★★★
“The engineer knows his work very well and immediately resolved our issue.”
— Juan R.
★★★★★
“Very quick service!”
— Christine R.
Brooklyn IT Support — Common Questions
Does RDI serve Brooklyn?
Yes. We provide on-site managed IT, cybersecurity, and office-equipment service to businesses across Brooklyn — from Downtown Brooklyn and DUMBO to Sunset Park, Williamsburg, and the Navy Yard — all delivered from our Midtown Manhattan office, minutes across the river.
How fast can RDI get on-site in Brooklyn?
Our helpdesk answers in about 30 seconds and fixes most issues remotely on the first call. When a technician needs to come to you, our NYC onsite average is four hours — and Brooklyn is a quick hop over the Manhattan, Brooklyn, or Williamsburg bridges from our Midtown office.
What Brooklyn industries does RDI work with?
We work with the businesses that define Brooklyn — creative agencies and professional-services firms, healthcare and dental practices, nonprofits, real-estate offices, and the light manufacturers and makers at the Navy Yard and Industry City.
Do you handle both IT and office equipment?
Yes — and it’s the reason Brooklyn businesses consolidate with us. Your IT, cybersecurity, copiers, printers, VoIP, and displays all run through one local team and one phone number, instead of chasing separate vendors when something goes wrong.
Serving Brooklyn from Manhattan
325 West 38th Street, Suite 604
New York, NY 10018
(212) 244-9480 · info@rdisolutions.com
Monday – Friday, 8:30 AM – 5:00 PM
- RDI Solutions — New York City325 West 38th Street, Suite 604, New York, NY 10018
- RDI Solutions — Long Island4175 Veterans Memorial Highway, Suite 201, Ronkonkoma, NY 11779
Both RDI offices — click a pin for directions.
Let’s Talk About Your Brooklyn Office
Get a free assessment and we’ll show you exactly where your technology stands — no cost, no obligation.