Locations · Queens, NYC
Managed IT & Office Technology in Queens
On-site IT support, cybersecurity, copiers, and phones for Queens businesses — delivered from our nearby Midtown Manhattan office, with a 30-second helpdesk and a 4-hour onsite average response time.
Pros Elite Top 100 • SHARP Platinum Dealer • MWBE Certified
Your Local Technology Partner in Queens
Queens is New York’s most diverse borough and a major business engine — from the office towers and studios of Long Island City to the healthcare systems of Flushing and Jamaica and the logistics and manufacturing operations near JFK and LaGuardia. RDI Solutions supports Queens businesses from our Midtown Manhattan office, a short trip across the river, so a network outage in Astoria or a copier down in Forest Hills means a local New York technician on the way — not a 1-800 number and a wait.
We support the businesses that power Queens — healthcare practices, manufacturers and logistics operations, professional-services firms, retail and wholesale companies, and nonprofits — with managed IT, cybersecurity, managed print, VoIP, and office equipment under one accountable roof. One partner, one number, and one team accountable for all of it.
Technology Services for Queens Businesses
Everything that runs your office and the hardware that powers it — from one accountable local team.
Managed IT Services
Proactive monitoring and a 30-second helpdesk for Queens healthcare practices, logistics operators, and the growing office base in Long Island City — with a dedicated Solutions Architect on your account.
Managed Cybersecurity
Layered protection and HIPAA-minded safeguards for Queens medical and dental practices, plus staff training that keeps threats out of multi-site teams.
Managed Print Services
Predictable print costs and automatic toner for high-volume Queens offices — from Flushing medical suites to Jamaica back-offices.
Copiers & Multifunction Printers
Sharp and HP multifunction copiers right-sized for your Queens office, clinic, or warehouse near the airports, backed by 4-hour onsite service.
VoIP Phone Solutions
Cloud phone systems and unified communications built for Queens teams working across Long Island City, the JFK/LaGuardia corridor, and multiple sites.
Data Protection & Backup
Backup and rapid recovery that keep Queens practices and distributors running after an outage, storm, or ransomware attempt.
Where We Work
Serving Businesses Across Queens
On-site sales, support, and service from Long Island City to the eastern edge of the borough — and every neighborhood in between.
Why Queens Businesses Choose RDI
A Manhattan Office Nearby
Our Midtown office is a short trip across the river — a New York team, not a distant call center.
30-Second Helpdesk
Real people answer fast, so your team isn’t stuck waiting when something breaks.
4-Hour Onsite Average
When hands-on work is needed, a technician is on-site within hours — not days.
Trusted Since 2008
A Pros Elite Top 100 organization serving New York businesses for over 18 years.
What Clients Say
Trusted by Queens Businesses
★★★★★
“Excellent service and quick response from the team. Very pleased!”
— Ben C.
★★★★★
“Oscar was very helpful and got things done quickly.”
— Antonia T.
★★★★★
“Great service, quick answer.”
— Fernanda G.
Queens IT Support — Common Questions
Does RDI serve Queens?
Yes. We provide on-site managed IT, cybersecurity, and office-equipment service to businesses across Queens — from Long Island City and Astoria to Flushing, Jamaica, and the airport corridor — delivered from our Midtown Manhattan office, a short trip across the river.
How fast can RDI get on-site in Queens?
Our helpdesk answers in about 30 seconds and clears most issues remotely on the first call. When a technician is needed on-site, our NYC average is four hours — and much of Queens is a quick trip from Midtown by the Queensboro Bridge or the Queens-Midtown Tunnel.
What Queens industries does RDI work with?
We work with the businesses that power Queens — healthcare and dental practices, manufacturers and logistics operators near JFK and LaGuardia, professional-services firms, retailers and wholesalers, and nonprofits.
Do you handle both IT and office equipment?
Yes — and it’s why Queens businesses consolidate their vendors with us. IT, cybersecurity, copiers, printers, VoIP, and displays all run through one local team and one number, so you’re not juggling separate providers when something breaks.
Serving Queens from Manhattan
325 West 38th Street, Suite 604
New York, NY 10018
(212) 244-9480 · info@rdisolutions.com
Monday – Friday, 8:30 AM – 5:00 PM
- RDI Solutions — New York City325 West 38th Street, Suite 604, New York, NY 10018
- RDI Solutions — Long Island4175 Veterans Memorial Highway, Suite 201, Ronkonkoma, NY 11779
Both RDI offices — click a pin for directions.
Let’s Talk About Your Queens Office
Get a free assessment and we’ll show you exactly where your technology stands — no cost, no obligation.