Managed Services
Managed Print Services for NYC & Long Island Businesses
One predictable per-page cost, automatic toner, and proactive Sharp service — most offices cut uncontrolled print spend by up to 30%.
Turn Print Chaos Into One Predictable Cost
Between toner, service calls, downtime, and untracked usage, most offices waste 20–30% on print costs they never see on a single bill. RDI’s Managed Print Services replace that guesswork with one per-page rate, automatic supplies, and proactive service — so printing just works and your budget is predictable. Managing print across multiple sites? RDI’s national accounts program brings the same service standard to every U.S. location.
What’s Included
Everything that keeps your fleet running and your costs under control.
Predictable Per-Page Cost
One clear rate per page, with usage fully tracked by PaperCut — no surprises.
Automatic Toner Delivery
Supplies arrive before you run out — no emergency orders at premium prices.
Proactive Service & Repair
Issues caught early, with a 4-hour average onsite response time when you need a tech.
Right-Sized Fleet
A Sharp fleet matched to your real volume — no over- or under-buying.
The RDI Promise
Toner Arrives Before You Run Out
RDI monitors every device in your fleet and ships supplies automatically — here’s how it happens without anyone lifting a finger.
1. Secure Monitoring Agent
A lightweight, read-only agent runs on your network, watching every connected printer and copier.
2. Monitored 24/7
It reads toner levels, page counts, and device status throughout the day — sending only what has changed.
3. Toner Drops Below 15%
The moment a cartridge drops below 15%, RDI is alerted automatically — no one has to notice it or report it.
4. Fresh Toner Ships to You
We send the exact cartridge for that device, so it arrives before the current one runs out — no orders, no downtime.
Why Businesses Choose RDI for Print
Up to 30% Savings
Recover the print spend that’s quietly leaking today.
Hands-Off Supplies
Toner shows up automatically, so no one has to track it.
95% Solved Remotely
Remote support resolves up to 95% of copier issues without a technician visit.
4-Hour Average Onsite
When onsite service is needed, our average onsite response time is 4 hours.
SHARP Platinum Dealer
Top-tier certification on the equipment we manage.
Secure by Design
Powerful Monitoring, Nothing to Worry About
The monitoring agent reads each device over standard protocols — supply levels, page counts, and error codes — and sends only what has changed to a protected cloud dashboard that triggers alerts and supply shipments. Confidential information never leaves your network.
Your Network Stays Yours
Only device and operational data is read — never the content of your documents or print jobs.
No personal, cardholder, or confidential business data is collected.
Encrypted end to end — AES-256 and TLS 1.2 over HTTPS.
The agent only connects outward — nothing can reach into your network from outside.
Independently penetration-tested and hosted in secure data centers.
“Their machines are reliable, efficient, and produce high-quality copies every time. The customer service team is friendly and always available. I highly recommend RDI.”
Victor M. — RDI client
Frequently Asked Questions
How does Managed Print save money?
It replaces scattered toner buys, emergency service, and untracked color printing with one tracked per-page rate — surfacing waste most offices never see and cutting spend up to 30%.
Can you manage printers we already own?
In many cases, yes. We assess your current fleet and bring it under management, replacing only the devices that no longer make financial sense.
Do you also sell the copiers themselves?
Yes — see our copiers & multifunction printers page. Many clients buy the hardware and add Managed Print so it’s fully covered.
See What You’re Really Spending on Print
Get a free fleet cost analysis and we’ll show your potential savings under Managed Print — no cost, no obligation.