Resources
Guides Worth Reading Before You Buy Anything
Straight answers on copiers, managed IT, cybersecurity and phones — including our own pricing and contract terms. Written to be useful whether or not you ever call us.
Start here
The three people usually read first
Most people arrive here holding a quote, chasing a problem, or trying to work out what something should cost. These three cover all of it.
Pricing
What Managed IT Actually Costs
Our actual price band, what sits inside it, and why the rate is the same for seven users as for seventy-five.
Contracts
Copier Lease Fine Print
FMV versus $1 buyout, click charges, auto-renewal windows — and where our own agreements land on all twelve checks.
Troubleshooting
Printer Problem or Network Problem?
Scanning stopped and nobody touched the copier. A symptom table that tells you who to call before you call anyone.
Copiers & Print
Choosing a machine, choosing a vendor, and spending less on both.
What Size Copier Does Your Office Need?
Volume, duty cycle, speed and scanning — plus which Sharp tier fits each kind of office.
Choosing a Copier Company & IT Provider
What to ask a dealer and an MSP before signing, and whether to bundle them at all.
Cut Print Spend Without Staff Pushback
Waste first, restrictions last. The policies that work and the ones that get reversed.
Managed IT
What it costs, whether to hire instead, and how to plan the projects that go wrong most often.
Hire Another IT Person, or Outsource?
The fully loaded cost of a hire, the coverage gap two people still can’t fill, and a third option.
Office Move IT Checklist
Phase by phase, from the circuit you order the day you sign to the order you verify on day one.
Sharp MFP Active Directory Integration
Single sign-on, controlled access and secure scan destinations — with the prerequisites your IT team will ask for.
Cybersecurity
The settings and gaps we find most often, on the systems businesses assume are already safe.
Microsoft 365 Security Defaults
Twelve settings that leave tenants exposed, how they chain into wire fraud, and which fixes are free.
Secure Print Release: PIN, Pull, Badge or Mobile?
Four authentication methods compared, plus where Sharp’s built-in option is enough and where PaperCut earns its place.
How to Secure a VoIP Phone System
Toll fraud, admin access, call recording and E911 accuracy — the baseline we apply to every deployment.
Phones & Networks
When calls break up and when the copier is blamed for something the network did.
VoIP Call Quality: Why Calls Break Up
Robotic audio, one-way calls, drops every afternoon — and six steps to isolate yours without special tools.
Is It a Printer Problem or a Network Problem?
A symptom table and one free test that tells you whether to call IT or copier service.
Free Downloads
Checklists and worksheets to work through with your own team. No cost, no obligation.
MFP Security Checklist
Access control, network, encryption and auditing — what to harden on every copier, device by device.
Disaster Recovery Plan Cheat Sheet
The questions to answer before a failed server, a ransomware attack or a burst pipe answers them for you.
The Hidden Costs of Data Loss
A worksheet for calculating what downtime actually costs your business, hour by hour.
Holding a Quote? Send It Over.
Ours or anyone else’s. We’ll read it against the checklists above and tell you what’s missing. If it’s already a good deal, we’ll say so.