Service Areas
Local Technology Support Across NYC & Long Island
Two New York offices, one accountable team — delivering managed IT, cybersecurity, and office technology to businesses across the five boroughs and Long Island since 2008.
Find RDI in Your Area
Choose your location for local IT support, cybersecurity, Sharp copiers and MFPs, plotters, and VoIP phones. Every area below is served by technicians based at one of our two New York offices.
Manhattan / NYC
Served from our Midtown office at 325 West 38th Street, steps from Penn Station and the Garment District. Managed IT, cybersecurity, Sharp copiers, and VoIP for law firms, agencies, nonprofits, and professional offices from the Financial District to Upper Manhattan, with a 4-hour average onsite response.
Nassau County
Dispatched from our Ronkonkoma office to businesses from Great Neck and Garden City to Hicksville and the Suffolk border. Managed IT, copier leasing and repair, and VoIP for the medical practices, law offices, and professional firms that fill Nassau’s office parks and village main streets.
Suffolk County
Our home county. Technicians based at 4175 Veterans Memorial Highway cover the Long Island Expressway corridor from Huntington and Smithtown through Islip and Brookhaven, with the fastest response times we offer anywhere. Copiers, plotters, IT, and phones for Suffolk’s manufacturers, medical groups, and growing companies.
Ronkonkoma
RDI’s Long Island headquarters, right in town. Onsite support for Ronkonkoma, Lake Ronkonkoma, Bohemia, Holbrook, and Islandia businesses, often within hours. SHARP copier and Canon plotter demonstrations are available by appointment at our office on Veterans Memorial Highway.
Hauppauge
Minutes from the Hauppauge Industrial Park, one of the largest industrial parks on the East Coast. Managed IT, network security, print fleets, and large-format plotters for the manufacturers, distributors, and engineering firms based there, serviced from our Ronkonkoma office a short drive away.
Melville
Local support for the Route 110 corridor, Long Island’s largest concentration of corporate campuses, regional headquarters, and professional firms, including neighboring Farmingdale and Huntington Station. Managed IT and Sharp MFP fleets sized for multi-floor offices, with technicians dispatched from Ronkonkoma.
Serving All Five Boroughs
Local IT, cybersecurity, copiers, and phones for businesses across Brooklyn, Queens, the Bronx, and Staten Island, dispatched from our Manhattan office with the same 4-hour average onsite response.
Brooklyn
From DUMBO and Downtown Brooklyn to the Navy Yard, Industry City, and Williamsburg. Managed IT, copier leasing, and VoIP for the creative agencies, healthcare practices, and growing companies that have made Brooklyn a business district in its own right.
Queens
Long Island City, Astoria, Flushing, Jamaica, and the JFK and LaGuardia corridors. Copiers, IT support, and phones for the logistics, healthcare, and professional offices of New York’s most diverse borough, reachable from both our Manhattan and Long Island teams.
The Bronx
The South Bronx, Hunts Point, Fordham, and up to Riverdale. Managed IT, cybersecurity, and copier service for the distribution, healthcare, and nonprofit organizations that anchor the borough, a short trip from our Midtown office.
Staten Island
The North Shore, Mid-Island, and the South Shore to Tottenville. Scheduled onsite copier and IT service from our Manhattan team, with remote support answered in about 30 seconds for the days a visit is not needed.
How Coverage Works
Two offices, one dispatch model, and the same response standard whether your business is in Midtown or Melville.
Two dispatch points
Technicians for Manhattan and the outer boroughs dispatch from our Midtown office at 325 West 38th Street. Nassau and Suffolk County are covered from our Long Island headquarters at 4175 Veterans Memorial Highway in Ronkonkoma. Your account is assigned to the office closest to you, so the person who shows up knows your building, your parking, and your fleet.
4-hour average onsite response
When a copier, MFP, plotter, or piece of network hardware needs hands-on work, a Sharp-certified technician is onsite in about four hours on average across all ten service areas. Common parts and toner ride in the van, so most visits are fixed on the first trip. Scheduled maintenance is planned from device data before something fails.
Remote first for IT issues
For managed IT clients, the helpdesk answers in about 30 seconds and resolves most software, email, and network issues remotely, wherever your office is. Onsite visits are reserved for hardware, cabling, and installations, which keeps your team working while the fix happens.
Every area on this page gets the same services: managed IT, cybersecurity, Sharp copiers and MFPs, plotters, VoIP phones, and managed print. Businesses with locations beyond New York are covered through our National Accounts program.
Our Two New York Offices
New York City
325 West 38th Street, Suite 604
New York, NY 10018
(212) 244-9480
info@rdisolutions.com
Long Island
4175 Veterans Memorial Highway, Suite 201
Ronkonkoma, NY 11779
(631) 317-2156
info@rdisolutions.com
Not Sure Which Office Serves You?
Tell us where your business is and we’ll connect you with your local team — no cost, no obligation.