Locations · Manhattan, NYC
Managed IT & Office Technology in Manhattan
On-site IT support, cybersecurity, copiers, and phones for Manhattan businesses — delivered from our Midtown office at 325 West 38th Street, with a 30-second helpdesk and a 4-hour onsite average response time.
Pros Elite Top 100 • SHARP Platinum Dealer • MWBE Certified
Your Local Technology Partner in Manhattan
RDI Solutions works right in the heart of Manhattan. Our Midtown office at 325 West 38th Street puts a New York team minutes from your door — so when a server goes down in the Garment District or a copier jams in the Financial District, help isn’t a 1-800 number and a wait. It’s a local technician on the way.
We support the businesses that define Manhattan — law firms, accounting and financial-services firms, healthcare practices, nonprofits, and professional-services offices — with managed IT, cybersecurity, managed print, VoIP, and office equipment under one accountable roof. One partner, one number, and one team that knows your building and your business by name.
Technology Services for Manhattan Businesses
Everything that runs your office and the hardware that powers it — from one accountable local team.
Managed IT Services
Proactive monitoring, a 30-second helpdesk, and a dedicated Solutions Architect for your Manhattan office.
Managed Cybersecurity
Layered protection, monitoring, and training to keep threats out of your business.
Managed Print Services
Predictable print costs, automatic toner, and proactive service on your Sharp and HP fleet.
Copiers & Multifunction Printers
Sharp and HP multifunction copiers, right-sized to your office and backed by 4-hour onsite service.
VoIP Phone Solutions
Cloud phone systems and unified communications for a mobile, multi-location Manhattan team.
Data Protection & Backup
Backup and recovery that get your Manhattan office running fast after any disruption.
Where We Work
Serving Businesses Across Manhattan
On-site sales, support, and service from the Battery to the top of the island — and every neighborhood in between.
Why Manhattan Businesses Choose RDI
A Midtown Office
A New York team at 325 W 38th Street — minutes from your door, not a call center.
30-Second Helpdesk
Real people answer fast, so your team isn’t stuck waiting when something breaks.
4-Hour Onsite Average
When hands-on work is needed, a technician is on-site within hours — not days.
Trusted Since 2008
A Pros Elite Top 100 organization serving New York businesses for over 18 years.
What Clients Say
Trusted by Manhattan Businesses
★★★★★
“It’s always a pleasure when support is provided quickly and to satisfaction, as RDI does. Thanks for the great support.”
— Jose A.
★★★★★
“Oscar was really great, explaining things to me in full detail. Highly recommend.”
— Michael T.
★★★★★
“Great, persistent help — thank you.”
— Gary D.
Manhattan IT Support — Common Questions
Does RDI have an office in Manhattan?
Yes. RDI Solutions has a Manhattan office in Midtown at 325 West 38th Street, Suite 604, staffed by a local New York team that provides on-site sales, support, and service across the borough.
How fast can RDI get on-site in Manhattan?
Our helpdesk answers in about 30 seconds and resolves most issues remotely on first contact. When hands-on work is needed, our onsite response time across NYC and Long Island averages four hours — and from our Midtown office, most Manhattan sites are close by.
What Manhattan industries does RDI work with?
We support law firms, accounting and financial-services firms, healthcare practices, nonprofits, and professional-services offices throughout Manhattan — the industries where uptime, security, and compliance matter most.
Do you handle both IT and office equipment?
Yes — that’s the advantage of RDI. Managed IT, cybersecurity, copiers, printers, VoIP phones, and displays all come from one accountable local team, so you have a single number to call for everything that keeps your Manhattan office running.
Our Manhattan Office
325 West 38th Street, Suite 604
New York, NY 10018
(212) 244-9480 · info@rdisolutions.com
Monday – Friday, 8:30 AM – 5:00 PM
- RDI Solutions — New York City325 West 38th Street, Suite 604, New York, NY 10018
- RDI Solutions — Long Island4175 Veterans Memorial Highway, Suite 201, Ronkonkoma, NY 11779
Both RDI offices — click a pin for directions.
Let’s Talk About Your Manhattan Office
Get a free assessment and we’ll show you exactly where your technology stands — no cost, no obligation.