Our Services
Managed IT, Cybersecurity & Office Technology Services
From managed IT and cybersecurity to copiers, VoIP, and print, RDI Solutions gives NYC and Long Island businesses one accountable partner for every piece of their technology.
One New York Partner for IT, Security & Office Technology
RDI Solutions delivers a complete technology portfolio for small, mid-sized, and large businesses across New York City and Long Island. Instead of juggling separate vendors for IT support, cybersecurity, copiers, phones, and backup, you get one accountable team — a single number to call and one partner responsible for everything that keeps your business running.
Every service below is delivered locally and backed by our 30-second helpdesk response and a 4-hour average onsite response time. Explore the managed services that run and protect your business, plus the office technology that powers your day to day.
30-Second
Average helpdesk response
4-Hour
Average onsite response time
Top 100
Pros Elite service organization
Since 2008
Serving New York businesses
Managed Services
Proactive, fully managed technology that keeps your business secure, supported, and running without surprises.
Managed IT Services
24/7 monitoring, a 30-second helpdesk, and a dedicated Solutions Architect who manages your systems end to end.
Benefit: predictable IT costs and less downtime.
Managed Cybersecurity
Layered defense against ransomware and phishing — including network and firewall security, threat monitoring, training, and compliance support.
Benefit: protect your data, reputation, and uptime.
Managed Print Services
One predictable per-page cost, automatic toner, and proactive Sharp copier service and repair.
Benefit: cut print spend up to 30% with no surprises.
Data Protection & Backup
Automated backup, disaster recovery, and business continuity planning for your critical data.
Benefit: always recoverable, even after an outage or attack.
Office Technology & Hardware
The right equipment, sold, installed, and serviced locally — backed by a 4-hour average onsite response time.
Copiers & Multifunction Printers
Sharp and HP copiers, printers, and scanners with local sales, service, and repair.
Benefit: reliable document workflows you can count on.
VoIP Phone Solutions
Cloud phone systems with enterprise features that let your team work from anywhere.
Benefit: lower phone bills and keep your numbers.
Digital Displays
Professional digital signage for lobbies, offices, and conference rooms.
Benefit: communicate clearly and impress visitors.
Desktops, Laptops & Servers
Business-grade computers, monitors, and servers, configured and supported by RDI.
Benefit: the right hardware, set up and supported.
Getting Started
How Working With RDI Works
Getting started is simple — and it begins with understanding your business, not selling you a package.
1
Free Assessment
We review your IT, security, print, and communications to find gaps, risks, and quick wins — at no cost.
2
Tailored Plan
You get a clear roadmap and a flat-rate quote built around your goals, budget, and priorities.
3
Proactive Partnership
We manage, secure, and support your technology day to day, backed by a 30-second helpdesk and a 4-hour average onsite response time across NYC and Long Island.
Why Bundle Your Technology with RDI
One Accountable Partner
IT, security, print, and phones under one roof.
Fast, Local Support
30-second helpdesk and 4-hour average onsite response time.
Security Built In
Modern protection in every solution we deliver.
Local to New York
On-site service across NYC & Long Island.
Industries We Serve Across New York
We support small, mid-sized, and large organizations across NYC and Long Island, including:
Professional Services
Legal
Accounting & Finance
Healthcare
Nonprofits
Construction & Real Estate
Education
Manufacturing & Distribution
Retail
Local & Regional Government
Operating beyond New York? Explore our national accounts program for consistent service across multiple U.S. locations.
Trusted by Businesses Across New York
What Our Clients Say
★★★★★
“Their machines are reliable, efficient, and produce high-quality copies every time. The customer service team is friendly and always available. I highly recommend RDI.”
Victor M.
Private Company
★★★★★
“Clients get a 4-hour service response time, something that is hard to find. Their expertise and quality of service make them the right company to buy from — and their prices are very reasonable. I strongly recommend RDI Solutions.”
Matt R. M.
Private Company
★★★★★
“They’ve done an excellent job recommending and servicing our Sharp and HP equipment. Every time a service call is placed, the technician shows up in less than 4 hours with the part needed. Best copier dealer in New York City.”
Amarilys A.
Government Institution
Services FAQ
Common questions about working with RDI across IT, security, and office technology.
Can I bundle multiple services together?
Yes — most clients combine services like managed IT, cybersecurity, and managed print under one agreement. Bundling gives you one predictable monthly cost, one team that knows your whole environment, and no finger-pointing between vendors.
Do we have to switch everything at once?
No. Many clients start with the service that’s most urgent — say, cybersecurity or a copier fleet — and add others over time. We’ll build a phased plan that fits your priorities and budget.
How is pricing structured?
Managed services are typically a flat monthly fee based on users and devices, and print is a simple per-page rate. We quote everything after a free assessment, so your costs are predictable with no surprise invoices.
Will RDI work with our existing equipment and vendors?
In most cases, yes. We assess what you already have, keep what makes sense, and recommend upgrades only where they improve reliability, security, or cost. We can also coordinate with your other providers.
What areas do you serve?
We serve businesses throughout New York City and Long Island from our offices in Manhattan and Ronkonkoma, with local helpdesk and a 4-hour average onsite response time.
Not Sure Where to Start?
Get a free assessment and we’ll map the right mix of services for your business — no cost, no obligation.
Our Technology Partners
We partner with the industry’s leading manufacturers and platforms to deliver best-in-class solutions.
