Managed Services
Managed Cybersecurity Services for NYC & Long Island Businesses
Layered protection against ransomware, phishing, and data breaches — with monitoring, training, and compliance support managed by RDI.
Security That Actually Protects Your Business
Most breaches start with a single click. RDI layers modern defenses — monitoring, endpoint protection, email security, and employee training — so a mistake doesn’t become a disaster. We help protect your data, your reputation, and your uptime, and keep you on the right side of compliance.
Behind those defenses is RDI’s 24/7 Security Operations Center (SOC), powered by the Barracuda Open XDR platform — a dedicated team watching your environment around the clock. It’s enterprise-grade managed detection and response, sized and priced for NYC and Long Island businesses that can’t afford downtime or a breach.
What’s Included
Multiple layers of defense working together to keep threats out.
24/7 Threat Monitoring
Around-the-clock detection and response that stops threats before they spread.
Endpoint & Antivirus
Advanced protection on every laptop, desktop, and server your team uses.
Email & Phishing Defense
Filtering that blocks the malicious emails behind most successful attacks.
Security Awareness Training
Ongoing training that turns your team into a first line of defense.
Defense in Depth
A Layered Defense, Not a Single Product
No one tool stops every threat. We layer proven controls across your identities, devices, and data — so if one line fails, another is already holding.
Managed Detection & Response
Threats are hunted and contained around the clock by a dedicated security team — detection and response you don’t have to staff yourself.
Endpoint Detection & Response
Goes beyond antivirus — watches device behavior for signs of attack, then isolates and remediates, extending across email, network, and cloud with XDR.
Multi-Factor Authentication
Adds a second layer to logins so a stolen password alone can’t get an attacker in — one of the highest-impact, lowest-cost defenses available.
Privileged Access Management
Controls and monitors admin-level accounts — the keys to your kingdom — so elevated access is granted only when needed and fully audited.
Data Loss Prevention
Monitors and controls how sensitive data moves, helping keep confidential information from leaving your business by accident or intent.
Dark Web Monitoring
Scans criminal marketplaces for your exposed credentials so you can reset compromised accounts before they’re used against you.
Managed Detection & Response
Backed by a 24/7 Security Operations Center (SOC)
Your protection is run from RDI’s global Security Operations Center, powered by the Barracuda Open XDR platform. Analysts monitor, investigate, and respond to threats 24/7/365 using SIEM, SOAR, threat intelligence, and the MITRE ATT&CK framework — so real attacks are caught and contained fast, not discovered weeks later.
1 · Data Ingestion
We aggregate and correlate signals across your cloud, network, servers, endpoints, and email for complete visibility.
2 · Threat Analysis
SIEM and SOAR rules, threat intelligence, and machine learning detect, analyze, and enrich threats in real time.
3 · Attack Response
Our experts alert you, respond, and provide mitigation guidance — every high-risk alert is followed up with a phone call.
24/7/365
Monitoring & response
20 min
High-risk alert response target
99.5%
Platform uptime SLA
11B+
Threat indicators (IOCs) tracked
Barracuda XDR
SIEM
SOAR
MITRE ATT&CK
Threat Hunting
800+ ML detections
Structured, Not Ad-Hoc
How We Actually Find the Threats
Detection isn’t guesswork. The SOC collects and analyzes activity across every attack surface and maps what it finds to a recognized threat framework — so response is disciplined and repeatable.
Three Attack Surfaces
We watch across endpoint, network, and cloud together — because modern attacks don’t stay in one place, and neither should your defenses.
SIEM Log Analysis
Logs are collected, retained, and analyzed through a SIEM so suspicious activity is hunted and triaged across all attack vectors — not lost in the noise.
Mapped to MITRE ATT&CK
Detected threats are mapped against the MITRE ATT&CK framework, so response follows a proven playbook and you can confidently answer, “Are we safe?”
When Seconds Count
What Happens When Something Gets Through
Even strong defenses get tested. When they are, a clear incident-response process is what turns a potential crisis into a contained event.
01
Detect
Monitoring and the SOC flag suspicious activity in real time — often before you’d notice it.
02
Contain
Affected systems are isolated immediately to stop a threat from spreading across your network.
03
Eradicate
The threat is removed and the root cause is closed off so it can’t be used again.
04
Recover
Clean systems and data are restored from protected backups, and normal operations resume.
05
Review
A post-incident review hardens your defenses so the same weakness can’t be exploited again.
A Recognized Standard
Scoped to the CIS 18 Controls
Our security isn’t improvised. Every engagement is measured against the CIS Critical Security Controls — the same prioritized framework enterprise security teams rely on.
A Complete Picture
The 18 controls span everything from knowing exactly what’s on your network to controlling access, defending against malware, and being ready to respond. Scoping to them means protection is deliberate and comprehensive — not a patchwork of point tools.
Support for Compliance
A recognized control framework gives you something to show auditors, insurers, and clients. It maps cleanly to common requirements, making it easier to demonstrate that your business takes security seriously.
Asset & Software Inventory
Access Control
Vulnerability Management
Malware Defenses
Email & Web Protection
Data Recovery
Security Awareness Training
Incident Response
Penetration Testing
Ahead of the Threat
Proactive by Design — Find Weaknesses First
The best incident is the one that never happens. Alongside 24/7 monitoring, we actively hunt for the gaps an attacker would use — and close them before they can.
Continuous Vulnerability Management
Your endpoints, network, and cloud are continuously assessed for weaknesses, and findings are remediated on a schedule — so known gaps get closed before they’re exploited.
Phishing Simulations & Training
Ongoing security-awareness training and simulated phishing campaigns turn your team into a first line of defense — reducing the human risk behind most breaches.
Independent Penetration Testing
Periodic independent internal and external tests validate your defenses the way a real attacker would — and every finding is remediated, not just reported.
Accountability
Governance, Compliance & Reporting
Security you can prove. We keep the engagement measured, documented, and reviewed — so you can show auditors, insurers, and clients that your protection is real and managed.
Compliance Health Checks
Monthly checks against your security policies, with internal audits and attestation — plus support for third-party compliance and audit reviews when you need it.
Measured Service Levels
Security response is measured, not guessed — speed to respond, mean time to resolve, and availability are tracked against agreed targets and reported back to you.
Regular Business Reviews
A dedicated relationship manager and periodic business reviews keep your security posture aligned with your goals — and improving over time, not standing still.
Why Businesses Trust RDI for Security
Layered Defense
Multiple safeguards so one failure never exposes everything.
Always Watching
24/7 monitoring and rapid response when something looks wrong.
Compliance Support
Help meeting the security requirements your industry expects.
Local to New York
A New York team you can reach — not an overseas call center.
Network & Firewall Security
Protecting the Network Everything Runs On
Cybersecurity protects your users, devices, and data — network security protects the infrastructure it all travels through. RDI designs, secures, and monitors your network end to end so threats stay out and traffic keeps flowing.
Secure Network Design
Networks architected for security, speed, and room to grow.
Managed Firewall
Enterprise firewalls configured, updated, and monitored by RDI.
Network Monitoring
Continuous monitoring that flags slowdowns and threats early.
Wi-Fi & Access Control
Reliable business Wi-Fi with secure, role-based access for staff and guests.
Threats Kept Out
24/7 Monitoring
Reliable Performance
Manages Existing Firewalls
4-Hour Average Onsite
Frequently Asked Questions
What is a Security Operations Center (SOC), and do we need one?
A SOC is a dedicated team and platform that watches your environment around the clock to detect, investigate, and respond to cyber threats. Most small and mid-sized businesses can’t staff one in-house — with RDI you get an enterprise-grade 24/7 SOC without building your own.
What is managed detection and response (MDR)?
MDR combines technology and human experts to find and stop threats other tools miss. RDI delivers it through the Barracuda Open XDR platform — correlating signals across cloud, network, endpoints, and email, then investigating and responding in real time.
Isn’t antivirus enough on its own?
No. Antivirus is one layer. Modern attacks get past it through email, weak passwords, and human error, which is why we layer 24/7 SOC monitoring, training, and email defense on top.
How fast does RDI respond to a security alert?
Alerts are triaged by risk. High-risk incidents carry a 20-minute response target and are followed up with a phone call; medium and low-risk items are handled by email or ticket. The platform is backed by a 24/7/365 SLA with 99.5% availability.
Can you help us meet compliance requirements?
Yes. We help align your security with the standards your industry and clients expect, and document the controls you have in place — supported by SOC monitoring and reporting.
What happens if we’re attacked?
Our SOC is designed to catch threats early. If an incident occurs, our experts move to contain and remediate it following a mapped playbook and, with data protection & backup in place, get you recovered fast.
Find Your Security Gaps Before Attackers Do
Get a free security assessment and we’ll show you where you’re exposed and how to fix it — no cost, no obligation.