National Accounts · Nationwide Coverage
Nationwide Copier & Office Technology Service for Multi-Location Businesses
One partner for copiers, managed print, and office technology at every location — coast to coast. RDI Solutions delivers consistent, high-quality service across all 50 states, so your national account gets the same standard at every site, managed through a single point of contact.
Local First, National When You Need It
RDI Solutions is, first and foremost, your local New York technology partner — serving businesses across NYC and Long Island with on-site copier, managed print, IT, and phone service backed by a 30-second helpdesk. That local relationship is the heart of what we do.
But when your organization has offices beyond the five boroughs, you shouldn’t have to juggle a different vendor in every city. RDI’s Inter-Territorial Program was developed to serve accounts with multiple locations — giving you one point of contact and one consistent standard of service, wherever you operate.
Is a National Account Right for You?
The Inter-Territorial Program is built for organizations that:
Have Multiple Locations
Your company operates offices, branches, or sites in more than one city, state, or country.
Need Consistency Everywhere
You require the same high-quality service, equipment standards, and support at every location — not a patchwork of local vendors.
Coverage in All 50 States
Your national account is covered coast to coast. Through Sharp’s nationwide network of Authorized Dealers, RDI delivers the same copier, managed print, and office technology service at every one of your U.S. locations — one consistent standard, one point of contact, wherever you operate.
50 States Covered
Hundreds of Authorized Service Locations
One Point of Contact
Behind the Coverage
How the Program Works, Briefly
Share your list of locations, and RDI matches each site to a vetted Sharp Authorized Dealer held to the same standard — while you manage everything through one point of contact. One relationship, consistent service, every location.
1 Share your locations
2 We match each site to a vetted partner
3 One point of contact, one standard
National & International Account Benefits
Nationwide Coverage
Service and support at every location through Sharp’s coordinated network of Authorized Dealers across the U.S.
Vetted, Committed Partners
Every participating Sharp Authorized Dealer is committed to providing outstanding service and support at your locations.
Peer-Reviewed Selection
An online system provides a forum for peer review and dealer selection, so the right local partner is matched to each site.
Our Service Level Agreement
Multi-location accounts are backed by the same written commitments at every participating location:
Lease a Device
Flexible leasing options at every location, so you can standardize your equipment fleet without a large upfront cost.
Performance Guarantee
A comparable system is provided free of charge if a system cannot be repaired by our Sharp Certified Technicians.
4-Hour Onsite Average Response
A certified technician on-site within an average of four hours at every participating location whenever equipment goes down.
Automated Toner Shipments
Toner ships automatically before you run out, so no location ever has to scramble for supplies.
Dedicated Solutions Architect
One dedicated IT Solutions Architect manages your entire multi-location account from a single point of contact.
Custom Training Portal
A custom training portal with 24/7 video tutorials and guides, so every user can get up to speed anytime.
Parts, Labor, Service & Support
Parts, labor, service, and support are all included at every location — everything except paper and staples.
Still Rooted in New York
The Inter-Territorial Program is an option, not a replacement. RDI’s home is New York — with offices in Manhattan and Ronkonkoma and technicians who know NYC and Long Island businesses first-hand. If all your locations are local, you get that hands-on relationship. If some sit outside the region, the Inter-Territorial Program makes sure they’re covered to the same standard. Either way, you deal with one team that knows your account.
National Account FAQs
Does RDI Solutions only serve New York?
RDI is a New York company at heart, serving NYC and Long Island with local, on-site service. For customers with locations beyond the region, RDI’s Inter-Territorial Program for national accounts extends coverage across the United States through Sharp’s network of Authorized Dealers.
How does RDI provide service outside of New York?
Each of your out-of-area locations is served by a vetted Sharp Authorized Dealer through the Inter-Territorial Program. An online system supports peer review and dealer selection so the right local partner handles each site, while you keep a single point of contact with RDI.
What service levels apply to national accounts?
Multi-location accounts can lease the equipment they need at each location, and the program’s Service Level Agreement provides a loaner if an MFP is down and not functional for three days.
How do I set up a national account with RDI?
Reach out to our team with your list of locations and requirements. Call (212) 244-9480 or (631) 317-2156, or request a free assessment, and we’ll map out coverage and a service plan for every site.
Nationwide Coverage
Our National Service Footprint
Through Sharp’s authorized dealer network, RDI extends service coast to coast — each pin marks an Authorized Sharp servicing location in the Inter-Territorial Program.
Each pin indicates an Authorized Sharp servicing location. Source: Sharp Electronics Corporation.
Ready to Standardize Service Across Your Locations?
Whether you’re across Long Island or across the country, RDI can build one consistent service plan for your whole organization.